What is your Return & Exchange Policy?
You may exchange or return your order for a full refund within 30 days of receiving it. We only accepts returns and refunds on unused socks with labels and packaging still intact. When returning items, please attach a brief note that includes your name, order number and reason for return/exchange. Once your original order is received, allow 1-3 business days to process the return/exchange.
The customer is responsible for all shipping costs associated with returns/exchanges. Mugan World is not responsible for any returned items lost in the shipping process.
How to Return or Exchange?
Contact us and state your order number, which socks you wish to return and the reason for the return. Then we will contact you with the proper instructions.
If you do not contact us before returning the socks, you run the risk of not receiving your refund or exchange. We do not take responsibility for any lost packages.